Policies

HIPAA
Northeast Orthopaedics & Sports Medicine, LLP
Notice of Privacy Practices

THE ATTACHED NOTICE DESCRIBES HOW PROTECTED MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GAIN ACCESS TO THIS INFORMATION, PLEASE REVIEW IT CAREFULLY.

Read our Privacy Policy

Cancellations
If you need to cancel your appointment, please call our offices at least 24 hours prior to your visit.
Our phone number is (210) 477-5151.

Payment Policy
We make every effort to decrease the cost of your medical care. Therefore, we request payment arrangements for all office services at the time they are rendered unless prior arrangements have been made. We accept checks, MasterCard, Visa, and Discover for your convenience. If we are a participating provider of your insurance company, we will bill them. However, payment is the patient's responsibility. We will help in any way we can to assist you in handling claims.

Accepted Insurance
We accept most major health plans to include variety of HMO’s and PPO’s. We ask that you call the customer service number on your insurance card to ensure that the physician treating you is a participating provider with your insurance plan. If your plan offers out of network benefits, we will file your insurance as a courtesy. However, you will be responsible for the amounts not covered by your insurance. Please be prepared to present your insurance cards and a picture identification card at the time of your appointment. This will ensure that your claims are filed properly. Payment is due at the time services are rendered. As an added convenience for our patients’ we have provided a direct link to some of the major insurance companies so that you may obtain co-pay and deductible information before arriving at our office. Please inquire with our office staff if you have any questions or if you do not see your insurance plan listed. You may also obtain this information by calling the customer service number on your insurance card.

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